After the decision was made in October of 2018, the Mercury team moved quickly and launched the project in February of 2019, working closely with Neptune Software and Client Solutions (Mercury’s ERP Partner) to create a staged approach for the initial project.

In February, the teams spent a week defining the requirements of the project. Mercury initially launched a small pilot project involving 5 site foremen and 40 crew members, with two larger projects already rolling out in Q4 2019.

The UX would be designed to be unique to each foreman, so they could work the way they preferred. And given the nature of their job sites, which often have limited wireless connectivity, being able to work online and offline would be key.

We will be looking to move more of our functionality in the future using Neptune DXP such as approval for sub-contractor payment certificates. To keep work moving, the ability to do more mobility projects, faster is important.

“Training was simple, completed in just two hours, and was very seamless. Our trainers showed us how the low-code application development platform worked, gave us access to test data to experiment with, and within a few short hours we were up and running, submitting real data.”

Today, site foremen have a user-friendly way to keep job site crews and progress under control, with no delay in data access. And that means no more paper, no more back and forth on the phones. And more importantly, each foreman quickly gets the user experience that best suits their needs.

The feedback has been very positive.

“Users quickly began working in the productivity apps and are really happy. The foremen find the apps easy to learn and use. The speed and connectivity are good, too. In fact, the results coming back are perfect,” said Brendan.

With productivity hours and processes now completely digital, workflow is much faster. Site foremen have immediate access to summaries of each days’ shifts, giving them greater visibility into job progress and streamlining the way information is shared and used.

“We can easily track productivity on our jobs sites and know whether we’re staying within the budget hours per work breakdown structure. This also helps the teams adjust when needed.”

Now that the apps have launched, Mercury is looking to the future. They’re already adding more capabilities to the Productivity Tool and are preparing for additional key projects using Neptune Software to extend their SAP solutions.

“Working in Fiori can be tough. With Neptune, it was easy. Today we have the flexibility to improve the design and user experience of our mobile apps that rely on SAP back-end solutions”, added Brendan. “Plus, the simple design and usability mean we can quickly roll out apps to more and more jobs. Now that we’ve deployed this software in one area of the business, we’re confident we have the knowledge and skill to deploy to other key areas of SAP across the business.”

Mercury is a European contractor and construction leader focused on building and managing complex engineering projects that reimagine how people work and live in the built environment. Mercury is dedicated to achieving the highest possible standards of Health & Safety and living its values of Dynamic, Brave and Make it Happen.

Customer Industry: Construction and Engineering
Number of Users: 100 Users
SAP Version:  SAP Materials Management, HR, Finance and PS
Scope: Operations and Maintenance
Devices:  Android phones and tablets, iPhones and iPads
Timeline: 4 months