Jollyroom increases inbound efficiency by 195% with mobilized SAP Warehouse Management processes

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After moving into a new warehouse in 2014, the leading Scandinavian e-commerce company Jollyroom realized early on that the standard SAP transactions and user experience were not enough and could not support the growing demands in their SAP Warehouse Management and Distribution process. They were also looking for a UX and UI-focused solution that new and seasonal end-users could adopt quickly and easily, and didn’t have the time to educate new staff the same way they had before. It was too time-consuming and the demand for effectiveness was essential to their business.

Working with implementation Partner Acando, Jollyroom chose Neptune Software’s low-code rapid application development platform, Neptune DXP, in 2015 to meet their first objective of creating an application for Picking that could be used on a mobile device. Since the first project, Jollyroom has implemented a fully digital solution for their orders and cash flow, with automated picking jobs assigned to users through digital devices without the use of paper at any stage, as well as moving the entire inbound planning process to different Neptune applications for easier and better quality control.

The result has been better control in the warehouses, faster and more reliable deliveries, and a general rise in the quality of the business. Jollyroom has more than doubled their inbound handling while still increasing the overall quality, improved and expedited the handling of returns, and most importantly, they now deliver customer orders faster and in the correct order with smarter and more automated processes–simplifying the way they work, and increasing profits and customer satisfaction like never before.