United Utilities future proofs their SAP Mobile Asset Management strategy

Mobile Asset Management

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United Utilities chose Neptune Software to deliver a mobile and desktop Work Management cockpit app with the same capability as other SAP-driven applications, incorporating the same look, feel and usability, but at a fraction of the usual cost. This new cockpit allowed them to future-proof their mobile asset management processes.

Following a successful launch, the app’s simple user experience was quickly adopted by users, and it’s now the go-to solution used by 2,000 field-based engineers, alongside SAP and Click Scheduling software systems. It also won the SAP Quality Award for Innovation in 2017.

And because Neptune DXP makes innovation easy for developers to solve business problems, it’s being used as a platform for the future maintenance and development of SAP-enabled mobile applications.

Industry

Utilities

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Key takeaways

-Enabled a more effective introduction and uptake through a simplified user experience
-Easily solving business problems and enabling innovation
-Delivery of an ongoing platform for the future maintenance and development of SAP-enabled mobile applications

Topics Covered:
-User Experience (UX)
-Mobile Asset Management & Workforce Enablement
-Mobility

Presenters

-William Hewish, CIO at United Utilities plc
-Phillip Sweeney, Programme Director at United Utilities plc
-Peter Adams, Programme Director at Braxton May (Implementation Partner)

About United Utilities

United Utilities is the United Kingdom’s largest listed water and wastewater company. United Utilities Group manages the regulated water and waste water network in North West England, which includes Cumbria, Cheshire, Greater Manchester, Lancashire and Merseyside have a combined population of nearly 7 million people. United Utilities’ headquarters are in Warrington and the company has 5,300 direct employees. Its shares are listed on the London Stock Exchange and the FTSE 100 Index and its annual turnover was £1.7Bn in 2017. It’s stated strategy is to be the leading customer service provider in the North West of England.

ASbout Neptune Software

Neptune Software is a rapid application development platform vendor with more than 650 enterprise customers and over 3.5 million licensed end users globally that empowers IT departments to deliver tangible business outcomes.

Neptune Software offers with its Neptune DXP, a leading low-code, SAP-centric, enterprise app development platform to digitize and optimize business processes and user interfaces – at scale and with ease. Neptune DXP provides a fast and cost-effective way to industrialize the development of custom applications – saving companies time and money on development, integration, and operations.

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